Title of the tool
UNDERSTANDING WHY MEMBERS LEAVE
Short description
Ask the resigning member if he or she is willing to take a confidential exit survey. The purpose of the survey is to determine whether there are problems that should be addressed to help prevent further losses of valued members and to improve the club for others.
Aim(s)
Use this Exit Survey to determine why your members leave and start a conversation about what your club can do to retain members in the future.
Needed materials
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Additional information about the tool
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Behind the tool
Kiwanis Europe – European Office in Ghent
The tool was created by
Dep. Membership and Education
